Shipping and Returns

 

 

SHIPPING & DELIVERY

We ship worldwide

How Much?

We offer Free standard shipping for Australian orders of over $150.00.

  • $9.20 Standard
  • $12.20 Express
  • $18.00 Standard to New Zealand
  • $30.00 Express to New Zealand
  • $25.00 flat rate for all international orders

How long?

Standard Tracked Orders: 1-7 business days

Express Tracked Orders: 1-3 business days

Standard to New Zealand: approx. 5 business days

Express to New Zealand: approx. 3 business days

 Upon confirmation of your order, a tracking number. All orders shipped via Australia post

 

Local Pick up/drop off

Local pick up is also provided, the location for pick up is Sunshine Beach, QLD. 

Preorders

Orders containing pre-order products will be shipped once the whole order is in stock. 

If there are delays for any reason you will be contacted.

International orders

Orders may be subject to local customs or import duty. Any associated costs are at your expense. If an order is returned to us due to non-payment or non-collection, any loss incurred by us will be on-charged to you.

Please enquire with your local authority for more information.

Sol Bebis is happy to ship worldwide and offer a flat rate option of $25.  All duties and taxes will be the responsibility of the customer.

 

 

RETURNS & EXCHANGES

Hoppsan! Oops!

Something not right? We want you to be totally satisfied with your products. We offer FREE RETURNS! If you wish to return or exchange items, please contact via tiff@solbebis.com to receive your personalised shipping label for free return. Items must be returned in original condition, unworn with tags attached in original packaging, within 7 days after receiving your order.  Sale items excluded.

Free returns only available for Australian customers. 

Faulty or Damaged Goods

We make every effort to make sure your order is packed with the utmost care and are therefore received in perfect condition. In the unlikely even that you receive a damaged parcel please contact tiff@solbebis.com within 24hrs.

Sizing Charts

Mini Rodini